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For orders less than £45, shipping fee is £4.
Delivery time is between 2 to 5 business days.
Delivery of free samples takes 1-4 weeks.
We normally despatch all orders within one working day.
During really busy periods like sales, we may take up to 3-8 days for some orders due to the high volumes.
There can be additional duties and taxes applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient. MADARA is not required to inform customers of such additional costs and is not required to refund such costs to customer.
*WE CURRENTLY DO NOT SHIP TO:
Angola, Armenia, Azerbaijan, Belarus, Benin, Botswana, Burkina Faso, Burma, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Comoros, Congo, Cook Islands, Cuba, Democratic Republic Of Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falklands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Guam, Guinea, Guinea Bissau, Iran, Ivory Coast, Johnston Island, Kazakhstan, Kenya, Kiribati, KOREA, NORTH (North Korea), Kyrgyzstan, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte Island, Micronesia, Mongolia, Mozambique, Myanmar, Namibia, Nauru, New Caledonia, New Guinea, Niger, Nigeria, Niue, Palau, Papua, Reunion Island, Russia, Rwanda, Saint Pierre Et Miquelon, Saipan, Samoa, San Marino, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, St. Helena, Sudan, Swaziland, Syria, Tajikistan, Tanzania, The Republic Of Yemen, Togo, Tokelau Islands, Tonga, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vanuatu, Vatican, Wake Islands, Wallis & Futuna, Zaire, Zambia, Zimbabwe.
Unfortunately, we cannot deliver to PO boxes.
Returns should be made within 14 days after delivery of your shipment. The customer covers return shipping cost. We will usually refund your order within 3 days of receiving return goods in our warehouse but please allow up to 30 days as sometimes transfers between payment systems might take a longer time. If returning an item that qualified you for a bonus gift, please include the bonus gift with your return. If you choose to keep the bonus gift, your account will be charged for its value.
Please send returned items, including your order confirmation, to:
MADARA COSMETICS, Ltd.
ZELTIŅU IELA 131, MĀRUPE, LV-2167, LATVIJA.
If you received products damaged during the delivery, please fill out Return of Damaged products form.